Safeguarding trust in a connected, community first environment
At the heart of Allkin Singapore’s mission is a simple yet powerful belief – that when communities are cared for and connected, they can thrive with resilience. As a social service agency supporting individuals and families across Singapore, Allkin’s work is built on trust that extends beyond relationships to include the responsible stewardship of personal information entrusted to the organisation.
Every day, Allkin’s staff handle sensitive data ranging from case records to health information to family court referrals, which are shared across government and community partners. With over 30 service centres and a network of mobile and volunteer staff, data moves constantly between the field, branch sites, and the cloud. The increasing reliance on hybrid and remote work, essential to serving communities efficiently, also heightens the need for robust digital safeguards.
For Allkin, data protection is not just about compliance with Singapore’s Personal Data Protection Act (PDPA) or sector requirements. It is a reflection of the agency’s commitment to integrity, accountability and care, ensuring that the families and individuals who turn to it for support can do so with confidence. Safeguarding information is both an operational priority and moral responsibility, which is integral to sustaining the trust that anchors Allkin’s mission and impact.
“In this age of AIdriven threats where users’ everyday digital interactions expose their organisations to ever increasing risks, IT and security teams need to take a more proactive approach to cyber protection. Technology plays an important role in this transition and for Allkin, enterprisegrade monitoring and protection capabilities have strengthened our ability to manage risks more efficiently.”
- Ms Evelyn Leong Senior Director, Shared Services and Chief Risk Officer, Allkin Singapore
Securing distributed operations with MDR
To strengthen its digital resilience, Allkin partnered with RSM as its technology advisor to manage the organisation’s central IT function. One of the key improvements implemented by RSM was the deployment of Sophos’s suite of solutions – including Sophos Managed Detection and Response (MDR), Sophos Endpoint Protection, and Sophos Firewall – as part of Allkin’s core security framework.
With Sophos MDR, Allkin’s devices – whether on-site, remote, or in the field – benefit from continuous, real-time threat monitoring. Sophos’ global team of analysts provides 24/7 oversight, detecting and mitigating threats before they can disrupt services or compromise sensitive information.
This managed approach has been valuable for Allkin’s lean IT team, enabling them to focus on supporting staff productivity and digital innovation rather than reactive incident management. Sophos MDR provides both active defence and strategic insights, helping Allkin progressively strengthen its security posture.
RSM played a crucial role in integrating Sophos solutions into Allkin’s hybrid environment, ensuring that security controls extended seamlessly across local servers, mobile endpoints, and cloud systems. Together, RSM and Sophos helped establish a security framework suited to the operational realities of a multi-site, community-based organisation.
Building confidence through centralised control and proactive protection
Sophos solutions now play a key role in Allkin’s cybersecurity architecture. By centralising management through Sophos Central, Allkin’s IT team can apply consistent security policies, monitor endpoints, and manage firewalls across its service centres through a single, unified console.
“As our sector moves towards deeper digital adoption and group working models, cybersecurity is a shared responsibility. We encourage our partners and staff to prioritise it; not only for compliance, but to ensure the sustainability of our collective mission for years to come.”
Leading by example in Singapore’s social service sector
Allkin’s commitment to data protection extends beyond technology. The organisation conducts annual cybersecurity training for all employees – including induction sessions for volunteers and interns – and enforces strict access rights across remote users and Board members.
This culture of accountability, supported by Sophos and RSM, has strengthened Allkin’s reputation as an organisation that takes cybersecurity seriously within Singapore’s social service sector. As Allkin continues its digital evolution, the agency remains focused on protecting both the data of those it serves and the integrity of its mission.
Need help with Cybersecurity Management?
Sophos MDR offers an affordable enterprise grade security solution built on an AI-powered platform, combined with world-class analysts and threat intelligence that delivers unmatched defense and reduces business risk, 24/7. Reach out to us to get started with a cybersecurity health check.
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About RSM Technology Consulting
We specialise in providing advisory, implementation support, and managed services for digitalisation, IT infrastructure, IT security, data protection, AI automation, and business applications (ERP/CRM/Microsoft 365). As your Technology Consultant, we simplify, digitalise and manage all your technology needs with IT best practices and governance frameworks, so you can accelerate business growth, all while saving costs, staying secure and compliant.
Recognised as trusted advisors for growing businesses in Singapore, RSM Singapore is also the appointed consultants for IMDA's Data Protection Essential (DPE) and CSA's CISOaaS - Cyber Essentials.
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