Technology Consulting - Business Process Controls AI Automation

Do More with AI Automation while Keeping Cost and Risk Low

Business Process Controls & AI Automation Consulting

Embarking on process automation and AI adoption requires careful planning and expert guidance. More than half of IT projects fail due to unrealistic business goals, poor timeline and budget management, and the lack of an integrated strategy.

Leverage our consulting services so you can avoid unnecessary trials and errors to implement a holistic and responsible AI automation strategy that streamlines workflows for service improvement and operational efficiencies, while building trust and greater value.

We'll demystify AI and help your team understand the value and risks of AI so you can chart out the right path to fully realise its business benefits.

Our experienced team of consultants, will work with you to incorporate the robotic, intelligent and autonomous capabilities that will transform and innovate the way you operate and compete in this transformative age.

We help clients

Do More with Less

Identify opportunities for workflow automation and AI integration to optimise team tasks and processes, and facilitate smarter decision-making and greater productivity

Maximise Strategic AI Automation

Align AI automation efforts with industry best practices and strategic objectives to boost business value, and improve customer and employee experience

Stay Secure while Going Digital

Instil AI automation and IT best practices for secure collaboration to reduce financial, reputational, and regulatory risks from data breaches

Leverage Relevant AI Agents

Evaluate available AI tools and ensure seamless integration into business processes to maximise AI outcomes with the least amount of disruption

Build a Responsible AI Model

Establish AI governance and accountability practices that addresses ethical concerns like bias, transparency and privacy for responsible AI design, deployment and usage

How RSM can help with Business Process Controls and AI Automation?

AI Consulting with CTO and CISO advisory to align goals and outcomes;
Perform system study and structured customer assessments to benchmark your current AI automation capabilities against industry practices, and identify gaps and opportunities in your workflow and AI automation;
Recommend improvements in system processes to ensure “single-source-of-truth” and improve user efficiency;
Recommend relevant AI agents based on business objectives (AI driven chatbots, AI customer service agent, human agent augmentation, autonomous tasks completion, and more)
AI Governance with mitigating measures to ensure data accessibility, integrity and security;
Develop a roadmap for your AI automation journey;
Guidance on workflow controls, AI automation best practices and AI ethics;
AI project implementation, continuous monitoring and management.

What are the areas that I can leverage AI to improve productivity?

Whether you are just starting to explore Gen AI tools like Microsoft Copilot or looking to optimise existing systems with customised AI solutions, our approach ensures that AI works for you . These are just some of the business use case that you can get started for quick AI wins.

Enquiries Management - Chatbots swiftly handle routine queries without the need for human intervention and deliver instant, round-the-clock support.

Accounts Payment Processing - Optimise invoicing, 3-way reconciliation, and fraud detection by automating data extraction and payment approvals.

Employee Onboarding - AI automation for HRMS updates, documents verification, work pass application and more for operational efficiencies.

Speak to us to find out the many other ways you can infuse AI into your business for immediate impact!

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Technology Consulting Service

Business Process Controls and AI Automation