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Payroll Services

Reliable payroll execution, delivered with control and assurance

PayrollServe delivers end-to-end payroll services in Singapore, combining experienced payroll professionals, structured processes and secure technology. We enable organisations to outsource payroll operations while maintaining control, visibility and compliance.

Our services are designed to mirror closely the rigour of an in-house payroll function and operate in accordance with established audit and regulatory standards, including SSAE 18, ISAE 3402, SSAE 3000 (ABS OSPAR) and requirements under the Payment Services Act regulated by Monetary Authority of Singapore.

Our Approach to Payroll Outsourcing

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STRUCTURE

Clear. Accountable. Controlled.
Payroll responsibilities, timelines and approval points are clearly defined to ensure visibility and accountability throughout each payroll cycle.

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PROCESS

Consistent. Accurate. Compliant.
Payroll is delivered through disciplined, standardised processes with systematic review and verification, fully aligned with statutory and audit requirements.

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SAFEGUARD

Secure. Confidential. Trusted.

Payroll data and funds are managed through secure systems and controlled procedures to protect confidentiality and integrity. 

Payroll Services-Image-Managed Payroll

 

Managed Payroll 

Accurate, timely and compliant payroll processing 

Managed Payroll involves outsourcing the administrative and technical aspects of payroll processing to PayrollServe, while maintaining full transparency and auditability.

Our payroll specialists manage the entire payroll lifecycle, ensuring salaries are accurately calculated and disbursed on time, in full compliance with Singapore’s regulatory requirements. 

Scope of Managed Payroll

  • Salary calculations aligned with CPF, IRAS and MOM requirements
  • Processing of payroll adjustments, allowances, deductions and reimbursements
  • Monthly CPF submissions and reconciliations
  • Annual IRAS income tax filing via the Auto-Inclusion Scheme (AIS)
  • Preparation and validation of bank files for salary payments
  • Secure electronic distribution of payslips and year-end income tax forms

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Managed Payment Services 

Regulated payroll disbursement you can trust 

PayrollServe is licensed as a payment service provider under the Payment Services Act 2019 and regulated by the Monetary Authority of Singapore (MAS). This enables us to provide Managed Payment Services for payroll-related disbursements. 

Under this service, payroll and statutory payments are processed through a dedicated in-trust account, ensuring proper segregation of funds, secure payment processing and enhanced protection of client monies. 

Key features of Managed Payment Services

  • Disbursement of employee salaries
  • Payments to statutory bodies such as the CPF Board
  • Compliant with the Payment Services Act 2019 (License No. PS20200473)

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Managed Leave 

Structured leave administration with policy alignment 

Leave management is often more complex than it appears, especially as organisations grow and leave policies evolve. 

PayrollServe’s Managed Leave service simplifies leave administration by managing system configuration, leave processing and ongoing system maintenance, while allowing organisations to retain full approval control.

What Managed Leave covers

  • Configuration of leave types and entitlements based on company policy
  • Maintenance of approval workflows and reporting lines
  • Year-end leave balance processing and carry-forward

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Managed Claim 

Policy-driven claims administration with seamless payroll integration 

Managing employee expense claims can be time-consuming, particularly when organisations rely on manual tracking and fragmented approval processes. 

PayrollServe’s Managed Claim service streamlines claims administration by managing workflows based on company-defined policies and budgets, ensuring consistency, transparency and seamless integration with payroll.  

Key elements of Managed Claim

  • Assignment of claims profiles and budget limits
  • Multi-level approval workflows aligned to internal controls
  • Processing of approved claims for payroll reimbursement
  • Claims reporting to support expense monitoring

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Payroll Healthcheck 

Independent assurance for payroll accuracy and compliance 

A one-off review that assesses payroll accuracy, statutory compliance and potential risk areas across your operations, helping organisations identify gaps and strengthen payroll controls in line with local statutory requirements. 

 

Switch & Save Today!

Enjoy a waived implementation fee* when switching from your existing payroll service provider to PayrollServe

*T&Cs Apply


Frequently Asked Questions

What is Managed Payroll?

Managed Payroll involves outsourcing payroll administration to PayrollServe, including payroll calculation, statutory submissions, payslip distribution and year-end reporting.

What software supports Payroll Services?

Payroll services are primarily supported by PayDay! HRMS, PayrollServe’s proprietary Human Resource Management System. Alternative systems may also be supported on a case-by-case basis, subject to security, accessibility and operational considerations.

Does Payroll Services support overseas employees?

Yes, we support payroll administration for employees based outside of Singapore. Contact us to discuss your specific requirements. 

What is Managed Payment Service?

Managed Payment Services facilitate salary and statutory fund disbursements following payroll processing. Client transfer funds into a designated in-trust account for payment execution. This service is provided by PayrollServe, a licensed Payment Service Provider regulated by the MAS Payment Services Act under the Payment Services Act 2019. 

How can we help?

Complete this form and an RSM Stone Forest representative will be in touch.