Testimonials

Industry: Business Process Outsourcing (Finance & Accounting)

Company Size: 1000-1500 Employees 

Singapore Headcount: No local staff — directors only, with bookkeeping managed remotely by an in-house accountant from the Philippines team 

Overview

When D&V Philippines established its Singapore entity, DVP Singapore, it needed support in navigating local incorporation, statutory filings, governance requirements and ongoing compliance obligations. Since 2022, CorpServe has supported D&V with structured corporate secretarial and compliance guidance, helping the team manage regulatory requirements with greater clarity and confidence.

Over time, the relationship has developed into a reliable, advisory-led partnership, supported by proactive reminders, consistent communication and integrated support across corporate secretarial and accounting functions.

Client Background

For companies operating across multiple jurisdictions, maintaining compliance requires consistent attention across different regulatory environments. For D&V Philippines, a business process outsourcing firm providing finance, accounting, tax and compliance services globally, this became particularly relevant when establishing its Singapore entity, DVP Singapore.

While the Singapore entity operates as part of the broader D&V group, it is managed locally and subject to Singapore’s regulatory framework. This introduced a different set of requirements, particularly around corporate governance, statutory filings and compliance timelines.

To support this, D&V engaged CorpServe in 2022 to assist with the incorporation and ongoing compliance of its Singapore entity, DVP Singapore.

What began as support during setup has since developed into a steady and reliable working relationship, with a growing emphasis on advisory support alongside execution.

Establishing the Singapore Entity

Setting up in Singapore required more than completing incorporation formalities. It required clarity on regulatory expectations, governance requirements and how these fit within the group’s broader operations.

CorpServe supported D&V through the incorporation process and guided the team through both the initial setup and the ongoing compliance obligations. Beyond addressing requirements, the team provided practical guidance on how to approach filings, documentation and timelines within Singapore’s regulatory framework.

This allowed D&V to establish its Singapore entity on a clearer and more structured footing from the outset.

Managing Compliance with Greater Clarity

As the Singapore entity became operational, compliance and documentation became part of day-to-day responsibilities.

With CorpServe’s support, regulatory filings and document preparation were managed in a more structured and consistent manner. Requirements were easier to track, and processes became more predictable, reducing the need for ad hoc follow-ups.

“As a result, we spend less time on administrative task and focus more on core business activities.” — John Kristofer S. Almontero, Accountant-in-Charge, D&V Philippines

The shift was not just operational. With clearer processes in place, the team was able to focus more on financial reporting and supporting management decision-making.

Proactive Guidance That Keeps Things on Track

A key aspect of the working relationship has been the proactive approach taken by CorpServe.

Rather than operating on a purely reactive basis, the team monitors compliance requirements and follows up on key deadlines. This ensures that obligations are addressed in a timely and structured manner, reducing the risk of oversight.

“They don’t just respond to requests, they anticipate requirements and remind us of upcoming deadlines which really help us to stay on track.” — John Kristofer S. Almontero

This level of oversight provides assurance, particularly for a team managing responsibilities across jurisdictions.

A Working Relationship Built on Continuity and Understanding

Beyond processes, the relationship has been shaped by consistency and familiarity.

D&V describes the CorpServe team as dependable and easy to work with, able to support both routine matters and urgent requests when required. Over time, having a consistent point of contact who understands the company’s structure has made communication more efficient and reduced the need for repeated clarification.

“I would describe our relationship with the CorpServe client service team as very collaborative and reliable, as they are easy to work with and consistent, responsive whenever we have questions or urgent requests.” — John Kristofer S. Almontero

This continuity enables more relevant and practical guidance, aligned with the client’s operational needs.

Integrated Support Across Functions

In addition to corporate secretarial services, D&V also works with another division within RSM supporting its accounting requirements for the Singapore entity.

This provides a more integrated approach, where compliance, reporting and financial requirements are managed in a coordinated manner. The consistency in communication and responsiveness across both functions supports smoother day-to-day operations and reduces fragmentation.

Why They Continue to Work with CorpServe

For D&V, the value of working with CorpServe lies in the reliability of the team and the confidence that compliance matters are being handled properly.

“They are trustworthy and they deliver quality outputs as well. And you are confident that your company is in good hands.” — Ma. Theresa C. Bibal, FP&A Manager, D&V Philippines

This trust is built not only on consistent execution, but on the ability of the team to provide timely guidance and maintain continuity over time.

The Relationship Today

Since its incorporation in 2022, D&V has continued to rely on CorpServe for its Singapore entity’s corporate secretarial and compliance needs.

The relationship has evolved beyond execution into one that is advisory-led, where guidance is provided on how to approach regulatory requirements in a practical and structured manner.

With support across both corporate secretarial and accounting functions within RSM, D&V benefits from a more coordinated approach. Compliance, reporting and governance requirements are aligned, providing greater visibility across its Singapore operations.

This integrated model, combined with proactive guidance and continuity, enables D&V to navigate regulatory requirements with greater confidence while supporting its ongoing growth.